Refund policy
Short version: money added to your wallet stays in your wallet. Failed orders always come back to it.
Wallet top-ups are non-refundable
Once an amount is added to your smmify wallet, it cannot be refunded to your bank account, UPI ID or crypto wallet. This applies to UPI and USDT top-ups alike. Please add only what you plan to spend. The minimum is ₹100, so you can start small.
Order refunds go back to your wallet
- Cancelled orders: the full order amount is returned to your wallet automatically.
- Partial orders: the amount for the undelivered quantity is returned to your wallet automatically, calculated to the paisa.
- Orders that fail to start (for example a private or invalid link): refunded to your wallet immediately.
What isn't refunded
- Completed orders, including if the result didn't meet your expectations.
- Drops after delivery on services without refill. Services with refill are topped up instead.
- Orders where you changed the username, made the account private or deleted the content during delivery.
- Orders placed with the wrong link type or for the wrong service.
Payment problems
If money left your account but your wallet wasn't credited, contact support with the UPI reference or crypto transaction hash. We'll trace it and credit your wallet once confirmed.